Seamless and Secure
Retail Net Banking

To access the ICICI Bank GIFT City Net Banking portal, you need:

• A valid User ID and Password
• A registered mobile number and e-mail ID to receive the One-Time Password (OTP) for second-factor authentication

The following are the steps to log in to the ICICI Bank GIFT City Net Banking portal

• Visit the ICICI Bank GIFT City Net Banking portal
• Enter your User ID and Password
• Enter the OTP sent to your registered mobile number and e-mail ID
• Once authenticated, you will be directed to the portal dashboard

Second-factor authentication (2FA) is an additional security layer to ensure that only authorised users can access the account. After entering your User ID and Password, OTP is sent to your registered mobile number and e-mail ID. You must enter this OTP to complete the login process.

The following are the steps to view and download the Account Statement

• Log in to ICICI Bank GIFT City Net Banking
• Navigate to the ‘Accounts’ section
• Select the account and the period for which you need the statement
• You can view the statement online or download it in PDF/Excel format

The following are the steps to create a Fixed Deposit via ICICI Bank GIFT City Net Banking    

• Log in to ICICI Bank GIFT City Net Banking
• Go to the ‘Fixed Deposits’ section
• Select ‘Create Fixed Deposit’
• Choose the account to debit the funds, enter the deposit amount, tenure and other required details
• Confirm the details and complete the process using the OTP sent to your registered mobile number and e-mail ID

The following are the steps to remit the funds via ICICI Bank GIFT City Net Banking

• Log in to ICICI Bank GIFT City Net Banking
• Go to the ‘FUND TRANSFER’ section
• Enter the beneficiary details, amount and other details
• Confirm the details and complete the transaction using the OTP sent to your registered mobile number and e-mail ID

Ensure that your mobile number and e-mail ID are correctly registered with the Bank.

Check your spam/junk folder in case the OTP e-mail is filtered there.

If the issue persists, contact the Bank’s customer support on 1800 102 5600 for assistance.

No, for security reasons, updates to your registered mobile number must be done by visiting the ICICI Bank Branch or through a verified process as per the Bank’s policy.

The following are the steps to submit the feedback via ICICI Bank GIFT City Net Banking

• Log in to ICICI Bank GIFT City Net Banking
• Navigate to the ‘FEEDBACK’ section
• Fill in the required details and submit your feedback

• Click on the ‘Get Password’ link on the login page
• Follow the instructions to reset your password
• You will need to verify your identity using the OTP sent to your registered mobile number and e-mail ID

Yes, Net Banking is secure. It uses second-factor authentication (OTP) and other security measures to protect your transactions. But please ensure you do not share your login credentials or OTP with anyone.

Yes, you can view your Fixed Deposit details under the ‘Fixed Deposits’ section of your ICICI Bank GIFT City Net Banking dashboard.

• Check your internet connection and try again
• Ensure you have entered the correct details
• If the issue persists, note the error message and contact the Bank’s customer support on +91 (79) 61803207 for assistance

Yes, you can access ICICI Bank GIFT City Net Banking via a mobile browser.

If your account is locked, contact the Bank’s customer support on +91 (79) 61803207 to unlock it. You may need to verify your identity for security purposes.

To ensure the security of your ICICI Bank GIFT City Net Banking account

• Use a strong, unique password
• Never share your User ID, Password or OTP with anyone
• Log out after each session
• Avoid using public Wi-Fi for banking transactions
• Regularly update your registered mobile number and e-mail ID